Our first Wellbeing Teams will be starting in Paignton and Torquay this week.

The model was developed by Helen Sanderson, who was the Department of Health’s expert advisor on person centred approaches, and has written books about putting people at the centre of their care experience. She has partnered with Maddy Bird and David Harborne, both from a social care background, to bring Wellbeing Teams to Torbay under the name ‘love2care’. Wellbeing Teams are a national social franchise, aiming to make teams like common across the UK – starting in Devon.

Helen says:

“Wellbeing is about so much more than being kept safe and well. That is crucial, of course, but it’s also vital to help people to do more of what matters to them, and to stay connected to their friends, family and community, which we do with our charity partner Community Circles. These are the things that make life worth living.”

Maddy says:

“We don’t start with forms, we start with a conversation. We always take the time to get to know what matters to people really well.

Recently, whilst getting to know someone, I learnt that they really missed having fish and chips every week. So before I visited, I phoned her and asked if she would like me to pick some up for her on my way over. The freedom we have to make day-to-day decisions means we can make these little touches happen.

Another lady had mentioned that she needed to head to the shops, and I was able to drop her off on my way to another appointment without having to get permission from ‘head office’. Things like this make a huge difference to people’s quality of life.”

The service is launching this week. To find out more, people can visit www.love2care.uk or contact Maddy Bird on 07715 686734.